The Payments section shows a list of the payments included in the Flywire Invoicing application. Payments can be made using Flywire’s payment service, the pre-booking information, the static payment information, or through an offline method.
The main payments list displays the following information: payment ID, date, associated invoice number, client name, payment status, and the amount paid. The payments list will display all payments, including partial payments, regardless of payment type and status.
Initiated - The payer has created a booking, but Flywire has not received the funds. This update occurs in near real-time.
Guaranteed - The payment status changes from Initiated to Guaranteed when Flywire receives the funds. This update occurs in near real-time.
Delivered - The payment status changes from Guaranteed to Delivered when Flywire has sent a disbursement of payments to the biller. Transactions will update to a Delivered status at a set time each day.
Cancelled - A payment's status can change from Initiated to Cancelled if it was cancelled by the payer or if the payment booking has expired. A payment booking expires 8 days after it was created and no funds have been received. Guaranteed and Delivered transactions cannot be cancelled by the Payer.
Note: A payment can change from Cancelled to Initiated, Guaranteed and through to Delivered when the payment is re-initiated and Flywire has received funds.
Filter and find payments
- Go to Payments.
- Select Filter.
- Select your search criteria from the options: Customer(s), branch(es), payment date range, payment type, payment status, payment amount range, payment method, and/or receiving account.
- The filtered search criteria will be displayed in the Payments list.
Export payment data
In the Payments section, you can export the payment data from the application. Select "Export as xls" to generate and download the data as an XLS file.
The file name format will be payments_YYYY-MM-DD.xls where YYYY-MM-DD represents the download date. You'll be able to view the following information in the downloaded file:
- Payment ID
- Payment method
- Payment date
- Customer name
- No. of installments
- Invoice #
- Payment status
- Amount due